Part of yesterday’s downtime was due to a scheduled maintenance window at our Data Center. Part of it was due to a wide-spread network outage at the same Data Center during the aforementioned scheduled maintenance. According to the last tech I spoke with there, they’re still having some network issues so we may still yo-yo a bit. But the biggest current issue is our email. While it’s not technically “down” right now, because of the system-wide problem at our data center, all of their email is essentially stuck. We have 100K messages in the spooler waiting for their turn in the queue to be delivered (can’t wait to get all that spam, lol!)
What this means for you:
If you’re waiting for a response from us, it’s likely we haven’t gotten your message yet. We’re unable to send mail as well, so we can’t even respond to the messages we do have downloaded from our server. If you want/need technical assistance, your best bet is to go straight to the EBSQ Member Forums. You can also give us a tweet.
We’ve been assured that our mail *should* start showing up in droves sometime later today. Once it arrives and is sorted, we’ll get to your questions and requests as soon as we can. Thanks for your patience, folks!